Last updated: November 2026
Privacy Policy
This policy applies to the WeiVPN website and subscription service. It explains what information is collected, how it is used and retained, and how users can request its deletion. Account management and network access are handled separately; billing information needed to provide subscriptions is not the same as users’ browsing history.
Account and Order Data
WeiVPN does not require an email address. A username and password are enough to create an account. An email address is optional and is not a condition for account activation. The account system processes usernames, password credentials used to verify identity, and subscription status to support sign-in, account management, and subscription delivery.
Order records include the selected plan, amount, payment status, and transaction reference information. They are used to confirm payment, verify subscription entitlements, handle refunds, and resolve transaction disputes. Traffic usage and reset status are used for billing management and do not include a list of websites visited. Descriptions and attachments submitted voluntarily through a support ticket are used only to address the relevant issue. Do not submit passwords or full subscription links.
Anonymous No-Logs Policy
WeiVPN follows an anonymous no-logs policy and does not record which websites users visit. This service does not retain browsing content, destination domains, or browsing history that could be used to reconstruct browsing activity, nor does it maintain long-term connection logs linked to accounts.
Information that must be processed in real time to maintain a session and forward data is used only for the current communication and is not retained as connection history. Account traffic statistics and order records are subscription-management data and are not used to infer what users access. Troubleshooting screenshots or diagnostic information submitted by users are support-ticket data. They are retained as needed to handle the support issue and are not included in routine connection logs.
Website Analytics and Browser Storage
Website analytics are used to understand page visits, referral sources, and button usage, helping improve content and user flows. Analytics relate to activity on website pages, not off-site content accessed through international routes. Analytics do not require users to provide an email address and should not include passwords or subscription credentials.
Cookies and local storage are used to maintain necessary session state and save login credentials and language preferences. Users can restrict cookies or clear site storage in their browser settings. After clearing storage, users may need to sign in again or reselect their preferences. Signing out and clearing browser storage affect only the state on the current device; they do not delete server-side account or order records.
Third-Party Payments and Use of Data
WeiVPN supports Alipay / WeChat Pay / USDT. Payments are processed by the relevant payment providers, whose policies govern their transaction processes, data collection, and retention. This service receives the payment result and transaction reference information needed to confirm an order, activate entitlements, reconcile accounts, and process refunds.
Account and order data are used only as needed to deliver subscriptions, handle support requests, maintain the service, and meet applicable obligations. Payment providers can see information required to process their transactions; this does not give them access to users’ off-site browsing history. When reporting a payment issue, provide order information and avoid uploading unrelated account data.
Data Retention and Deletion Requests
Data is retained according to its purpose rather than under a single fixed retention period. Account data is kept for as long as needed to provide account features. Order data is retained as required for reconciliation, refunds, dispute handling, and applicable laws. Support-ticket data is kept while an issue is being handled and for any necessary follow-up. Data that no longer needs to be retained for its intended purpose should be deleted or de-identified.
Users can sign in to the panel and use the support ticket portal to request access to, correction of, or deletion of account data. Account ownership must be verified before a request is processed. Records may be retained temporarily if there are pending transactions, disputes, or legal retention requirements, and the reason will be explained. Deleting an account may affect future sign-ins and subscription management, so specify which data you want handled in your request.
Policy Updates and Questions
When this policy changes, WeiVPN will update the page text and the last-updated month at the top. Important changes to data use or user rights will be explained in an on-site notice. Users can return to this page to review the currently applicable practices.
For questions about data use, retention, or deletion, submit a support ticket through the panel and describe the issue and relevant account details. The Terms of Service cover subscription rules and refunds; this page does not replace the privacy policies of payment providers.