Last updated: November 2026
Terms of Service
These terms explain the scope of the WeiVPN subscription service and the responsibilities of both parties. Before using the service, read these terms, the plan details, and the Privacy Policy. For questions about specific provisions, submit a support ticket through the user panel.
Service Scope
WeiVPN provides a cross-border network acceleration subscription service, with coverage across 100+ countries and 240+ routes, and support for Windows / macOS / iOS / Android / Linux. Available routes, client access details, and subscription status are shown in the user panel. Coverage does not mean that any location, website, or app will be accessible at all times.
Monthly plans are ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. Data resets monthly on the activation date; the price difference for a mid-cycle upgrade is prorated for the remaining days. Data packages are ¥158/300GB, ¥358/1000GB, and ¥658/3000GB. They remain valid until used and never expire. Check the billing method and data allowance before confirming an order. See the plans page for full pricing.
Account and Subscription Use
No email address is required; you can create an account with a username and password. Keep your login credentials and subscription link secure. Do not publish them, forward them to others, or submit them to untrusted tools. A subscription link is an access credential. If it is exposed or used unexpectedly, change your password promptly and request help with your subscription credentials through the user panel.
There is no device limit for the account holder’s personal use on supported platforms. This does not authorize shared use by multiple people: lending, transferring, or selling accounts is prohibited, as is sharing subscriptions, reselling routes, or connecting the service to a commercial proxy service for others. The absence of a device limit does not change the data allowance of your selected plan.
Acceptable Use
When using the service, you must follow the laws and regulations applicable in your location and to the relevant services, as well as the rules of the websites or apps you access. You may not use the service to commit fraud, violate another person’s privacy, distribute unlawful content, infringe intellectual property rights, launch network attacks, or disrupt others’ network operations.
You are responsible for confirming that the content you access and your actions are lawful. The subscription service provides network connectivity only; it does not grant permission to access third-party content or replace a third-party account or paid entitlement. Do not consume shared route resources through automated abuse, malicious requests, or similar conduct that affects other users’ connections.
Availability and Liability
Connection quality depends on factors such as your local network, carrier routing, destination service policies, device settings, and route maintenance. WeiVPN does not guarantee a fixed speed, continuous availability, or access to any specific third-party service. If you encounter an issue, first follow the troubleshooting guide, then submit a ticket describing the symptoms.
Maintenance or route adjustments may cause brief interruptions. Relevant arrangements will be announced on the website or in the user panel. Keep an alternative network and data backups for important work. To the extent permitted by applicable law, WeiVPN is not liable for indirect losses caused by changes to third-party services, user configuration errors, or uncontrollable network events. This provision does not exclude liability that cannot legally be excluded.
Payment and Refunds
You may request a full refund for any reason within 14 days of your first payment. Submit your request through a user panel ticket and identify the order to be refunded so the payment can be verified. You do not need to explain why you are dissatisfied, and there is no usage threshold.
Payment methods include Alipay / WeChat / USDT. After your refund request is confirmed, updates and refund arrangements will be provided through the ticket. The time it takes for funds to arrive depends on the payment channel; no fixed arrival time is guaranteed. Do not include your password or full subscription link in a ticket. If a charge does not match the order status, keep your payment receipt and request a review through a ticket.
Account Termination and Changes to These Terms
If WeiVPN detects unlawful use, resale or sharing, attacks, or activity that threatens service operations, it may restrict the relevant access or suspend the account. Confirmed serious violations may result in termination of service. If you believe an action was taken in error, you may request a review through a ticket and provide relevant details. Account actions do not affect any refund or other rights you are entitled to under applicable law.
Updates to these terms will be published on this page, and the date at the top will be revised. Important changes to service scope, billing, or user rights will be announced on the website or in the user panel. Changes will not retroactively reduce benefits already in effect for existing orders. Review any updates before continuing to use the service. If you do not accept them, you may stop using the service and contact support through a ticket about any unresolved order matters.